Start-up refuses to provide maids to Bollywood stars - after cases of horrifying abuse
BookMyBai, an app that provides maids for hire has closed its door to Bollywood celebrities.
These stars of the Hindi film industry may seem to be dream catches for any budding start-up - Flush with money and endowed with countless adoring fans, they can make or break a growing business with their purchases and endorsements.
Nonetheless, a recent blog post by one of BookMyBai’s officials show that while climbing the stairs of fame, these stars seemed to have abandoned all their humanity.
The post does not name any star directly, but describes in detail why they were clients straight from hell.
Approached the agency for a male servant – she was offering just 4000 rupees a month for the array of services she would require, including cleaning her huge apartment six times a day – it was even lower than the minimum salary allowed in Maharashtra.
After a lot of haggling, she finally agreed to pay Rs.10000. However, when the boy’s father died, she refused to let him go without an immediate replacement. Her heartlessness made the poor boy miss his own father’s last rites.
Her torture and harassment induced each maid to quit within 7-10 days – she would never offer any food to her maids except for tea and bread thrice a day. She then proceeded to intimidate the agency for refunds with threats of bouncers – this took place seven times before the agency gave up and parted ways with her.
Was however the last straw for the agency. They physically brutalized the maid, leaving visible marks all over her. The maid chose not to go to the police since it might affect her livelihood. This did not stop the celebrity from asking for a replacement, threatening to badmouth the app to her 4 lakhs Twitter followers if they did not accede to her demands.
Was also similar – she is apparently a huge name in the industry, and though she paid her staff very well, emotional and physical abuse was routine. The maid just ran away to her village, never to return again – such was the trauma.
Was nice to her maid, for a change. But she refused to pay the service charge to the agency, threatening them with the Crime branch for ‘harassment and extortion’.
Though the app’s experience with the common people has been genuinely rewarding, each of their forays into celebrity land made it clear that these people believe that they are a law unto themselves, just on the dint of their wealth and fame.